Susan has more than 25 years of global real estate services outsource experience. As a recognized and transformative leader in the outsource industry, she specializes in creating innovative technology enabled solutions for corporate enterprise clients to use, operate and cost effectively manage their real estate portfolios. She has developed and negotiated many complex global outsource contract structures and has formulated multiple industry partnerships and alliances over her career.
Susan was a core architect in the successful $2.0B divestiture of Johnson Control, Global Workplace Solutions, that was purchased by CBRE representing the largest acquisition in the real estate services industry.
Susan has held executive and senior management global roles at WeWork, Newmark Knight Frank, CBRE and Johnson Controls to formulate and operate successful global real estate outsource partnerships with corporate clients. Her industry insight led to the successful formation of her own company solely dedicated to the representation of a client within an existing outsource supplier relationship or the negotiation of new outsource supplier relationship.
Susan holds degrees from the Wharton School of Business, University of Pennsylvania and studied biological science at LaSalle University. During her career she has received multiple industry awards for service excellence, performance, and innovation and is a recognized industry author and speaker. She has served on multiple Operating and Executive Committees in addition to holding Board and Advisory seats.”